Multitrends ITNet Services is a rapidly growing Cloud Services and IT Management company with offices in Maple Ridge, BC and Toronto, Ont. Since its creation in 2001, Multitrends has grown from a small one man operation into an international specialized IT service provider serving clients across the length and breadth of Canada, the US and on into Europe. Multitrends team of experts supply comprehensive network, server and desktop tech support and specialize in implementing a wide range of cloud services for its clients. The company thrives on encouraging innovation from its staff, respects the individual needs of each of its employees and works hard at making coming to work a fun and enjoyable experience.
Full time position
You will be responsible for providing project implementation services and also be available for escalated network / server support to our helpdesk team. The Network Support Representative must have a strong level of experience configuring, supporting and troubleshooting Windows Servers 2008 to 2012 operating systems, Hosted exchange migrations and be familiar with Network equipment configuration and installations (Firewalls, Routers, Switches and Access Points etc). You will be informing the clients/and fellow team members of updates related to the progress of service requests and projects via our online ticketing and project CRM.
A motivated individual who is self-starter and can work independently as well as contributing to a great team! You enjoy flexibility of working from your home, the office, or at the client site showing your amazing ability of completing projects and meeting timelines. You are well educated, experienced and certified in your areas of expertise while having a broad range of skill sets providing support when and where needed including when your team needs you. Your communication skills are excellent and are able to present ideas in a user-friendly way. Challenges are overcome by your positive attitude and the ability to work well under pressure .
Please reply to this ad with a brief covering letter and your resume.
Only qualified applicants will be contacted
Job Type: Full-time
- AD Design and implementation: 5 years
- Server 2008 to 2012: 3 years
- Network infrastructure: 5 years
- Hosted Exchange migration and implementation: 3 years
- VMWare support and implementation: 3 years
Hackers are targeting XP
Microsoft has stated that Windows XP will no longer be provided updates. Hackers are looking to exploit this as any vulnerability they find will never be fixed.
Users are more likely to be compromised/hacked using a Windows XP operating system than those using Windows 7 or higher.
Prevent new threats by upgrading today so you can enjoy knowing your information is safe.Upgrade from Windows XP
Online Banking is incredibly dangerous!
Online Banking is a great way to track/update your finances however with Windows XP it is becoming incredibly dangerous. Hackers attempt to gain access to your information as you type in your Card Number/Pin risking your credit and savings.Reduce the threat, upgrade to Windows 7 or 8.1
Banks are recently starting to upgrade their ATM’s as 95% of the ATM’s are using Windows XP and have recently heard of hackers breaking into the ATM locks and installing viruses/keyloggers to compromise future users bank accounts.
Here are some tips on ATM SafetyWatch ATM Safety Video
Vulnerabilities will not be fixed
As of April 8th Microsoft will no longer be supporting/updating/patching Windows XP. For those using Windows XP this means any new bug/exploit/vulnerabilities found will open users up to attack from hackers.
These bugs/holes hackers use to break into your computer will not be repaired leaving your system more likely to be compromised.
MultiTRENDS recommend all Windows XP users upgrade to Windows 7 or 8.1 to ensure your safe and secure.Learn more about Windows 7 and 8.1
Request Windows 7 or 8.1
I’ve spoken previously about our company’s drive and enthusiasm for cloud services and about our vision to embrace this technology as a fundamental building block for Multitrends as we continue to move forward. This last month has seen our plans come to fruition as a number of our clients have successfully moved into our cloud and I must say getting them there has been a thoroughly rewarding and interesting experience for my staff and I.
One aspect of the process that’s held a particular fascination for me is being able to physically see the vast quantities of rapidly expanding data involved, even in some of the small to medium businesses.
I was recently reading an interview with a guy called Vivek Ranadivé, the CEO of a Silicon Valley based $4 billion software company. Obviously a guy like Vivek knows his stuff and a quote from him that struck a chord with me was “If you take all the data that was generated from the dawn of man to, say, the day Barack Obama became president, that’s x. And then if you add up all the data that’s been generated since then, in just three years, that’s 10x. We are drowning in data”. Every working day I see Vivek’s forecast coming true. The question is how do you slow down and control that ever increasing snowball of information?
So what steps can you take to manage your data?To put it into clearer figures, worldwide, data will continue to grow at a rate of 50% or more in 2012 and will require more storage space to retain it and along with storage space comes increased expense. To combat this at a basic level we need to start thinking about optimizing our data which essentially means controlling data by reducing and managing it.
1. Implement Policies – Companies need to plan for disasters before they happen. They need to understand the life cycle of their data. Understanding this life cycle allows for proper determination on when to archive data.
2. Procedures – Companies need to take the time to define and implement procedures for their data. Most companies just stop at creating directories then putting data into them and backing all that up. Archiving requires a directory structure that supports it so that data can be easily released into the archiving process.
3. Personnel – Staff should be trained and empowered to monitor the system centrally. Software should be used that automates the backup and archive process while understanding that these two systems are separate and different. Optimization and tuning should always be part of the policy, procedure and training of staff.
4. Products – The products that companies choose must meet policies and procedures. Usually the biggest challenge a company can face is when they try to use their backup to archive their data. There are products in the market that are specifically designed to support the archiving of data. The right product tools help to eliminate human error and minimize the administration aspects of archiving data.
Following these steps will ensure that your data is protected in an effective manner. The tough part is understanding the importance and putting the time in to manage it effectively.